Advisory Board Member Profile
Nebraska Furniture Mart
Areas of Expertise
-Developing and implementing strategic initiatives to create and enhance customer loyalty
-Developing and implementing strategic initiatives to drive revenue, market share, and other KPIs
-Developing and implementing strategic initiatives that focus on staff development, retention, and succession plans
-Developing and implementing strategic initiatives around community engagement and corporate social responsibility
I am an inspirational and motivational leader, responsible for the daily operation of Kansas City's largest home furnishings retailer.
Overseeing 1,100 people, 1.1m square feet of retail showroom and distribution space, and driving nearly $500 million in annual revenue, removing barriers to personal and professional success for my team is my daily objective. I strive to create the single best retail experience for customers in the Midwest through a showroom that is innovative and interactive, and staff that are committed to creating customer loyalty.