Missouri State Design Thinking Program
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Advisory Board Member Profile


Lou Shonka
Harbor Retail
VP Marketing

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Areas of Expertise
Expertise as it relates to the current course outline: >Designing for Empathy >Visualization >Persona & Journey Mapping Design >Ideation >Validation & Testing >Change Management
If not for a fork in the road, you might have elected Lou to congress. Despite early aspirations for a career in politics, her path ultimately led her to make a difference in another way, as a development officer for national and international nonprofits.

Lou’s background includes training in anthropology, sociology, and qualitative research methodologies. In other words, she has profound insight into what motivates people, what makes them tick, and what makes them want to buy, give and advocate. She is a skilled trend-spotter and an expert on retail point-of-sale and point-of-wait strategies.  She has worked with brands such as Belkin, Boar's Head, Hallmark, H&R Block, LG, MillerCoors, Sprint and many more.

Lou is an advocate for No Kid Hungry and Giving the Basics. Outside of the boardroom and strategy meetings you can find Lou perfecting her martial arts skills, in the kitchen testing recipes or entertaining friends and family.

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​To learn more about the Missouri State University Design Thinking Program and how it helps companies and executives drive ROI schedule a call with one of our career counselors.
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Missouri State University
7253 Watson Rd.#1041
St. Louis, MO 63119
Program Location
4050 Pennsylvania Ave. Ste. 115 PMB 5861
Kansas City, MO 64111

Contact Us

Ellen Walter
Program Manager
Phone
417-708-2280
ew9233@missouristate.edu

​DESIGN THINKING PROGRAM at MSU powered by the Zschool

​The Design Thinking Certificate Program at Missouri State University trains and develops individuals to learn how to innovate using the techniques and methodologies of empathetic design.
  • Home
  • About
    • Design Thinking Difference
    • Faculty
  • Program Info
    • Curriculum
    • Upcoming Class Dates
  • Corporate Programs
  • Contact